Managed IT Services

Our Customized Solutions Look Out For Your Business

At Northeast IT, we tailor a solution for your specific businesses needs. Our certified technicians will leverage the latest technology to create distinctive solutions, thus allowing for increased productivity in your business and a higher return on investment.

You can count on us to deliver solutions and services that go above and beyond!

Some of the services we can provide your business include:

24/7 Remote Monitoring

We keep our “virtual eyes” on your systems to ensure the pulse of your business every day of the year. We receive alerts indicating the potential for a problem so we can proactively solve issues with less downtime and in many instances much greater savings.


Endpoint Security (Antivirus) & Mobile Computer Security

As you are well aware there is a overabundance of technology threats. Protect your business with the best. Whether you need server or desktop antivirus protection, or hard drive encryption and email security, we can find the solution to fit your need.


Firewall & Network Security Consulting - HIPAA Compliance

Is your business CMR 17 Compliant? Laws in Massachusetts surrounding protecting personal consumer information are quite stringent. Please don’t take chances with data security; let us perform a network security audit and if necessary we can recommend solutions to ensure you are compliant.


Help Desk Services

Northeast IT is available live Monday – Friday from 9am – 5pm for any concerns, questions or needs to keep your business operational simply by calling 413-527-8090 or emailing helpdesk@northeastit.net. As a business client for after hours you can use the emergency cell phone number provided.


Network Design, Maintenance & Management

Northeast IT believes planning is essential to ensuring high-performance, long-term network operations. We understand how to satisfy a business’ needs with networking technology, whether it is by creating new networks or evolving existing ones. These solutions allow you to maximize efficiency, lower your costs, and enhance your business processes.


Network Security & CMR 17 Compliance

Is your business CMR 17 Compliant? Laws in Massachusetts surrounding protecting personal consumer information are quite stringent. Please don’t take chances with data security; let us perform a network security audit and if necessary we can recommend solutions to ensure you are compliant.


Pre & Post Sales Consulting

When considering what technology needs your business has it is important to discuss options with a professional. At Northeast IT we can discuss options prior and offer solutions. Our team is there for you from the start.


Remote Support

Northeast IT can create a remote access system for your business so you and your staff can access your computers while away from the office. Also, if you are having technical issues our staff can remote access your systems with the goal of an efficient and timely solution.


Server Consolidation & Virtualization

Northeast IT can utilize server consolidation to efficiently reduce the total number of servers or server locations that an organization requires. By using server virtualization we can convert one physical server into multiple virtual machines. Each virtual server acts like a unique physical device, capable of running its own operating system (OS).


Service and Maintenance Plans

Never be stranded with technology not working correctly and thumbing through a phone book for someone to help. Northeast IT’s plans allow you peace of mind to know you always have someone available to keep you up and running.


Voice over IP Telephone Systems

VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals, like the kind you hear when you talk on the phone, and turning them into digital data that can be transmitted over the Internet. Let Northeast IT tell you more about why this is beneficial to your business.


VPN, SSL VPN & Remote Access Solutions

Northeast IT Systems can design a remote access solution so end users outside of the office have access to files, e-mail, calendars and other items needed to do their jobs efficiently. This increases productivity. We have the experience to implement a system that is secure, functional and easy to use. Also, if your business has multiple locations we can give you secure and encrypted connectivity between sites.


Workstation Virtualization

Northeast IT can implement a virtual workstation which utilizes hardware and software technologies that, when combined, provides end users with an uncompromised workstation experience.


  • Managed IT Services

  • 24/7 Remote Monitoring
  • Endpoint Security (Antivirus) & Mobile Computer Security
  • Firewall & Network Security Consulting - HIPAA Compliance
  • Helpdesk Services
  • Network Design, Maintenance & Management
  • Network Security & CMR 17 Compliance
  • Pre & Post Consulting
  • Remote Support
  • Server Consolidation & Virtualization
  • Service and Maintenance Plans
  • Voice over IP Telephone Systems
  • VPN, SSL VPN & Remote Access Solutions
  • Workstation Virtualization
  • Backup & Disaster Recovery

  • Continuous Data Protection
  • Secure, Offsite Backup
  • Business Continuity
  • Cloud Services

  • Cloud Backup
  • Email Encryption
  • Email Hosting
  • Spam Filtering
  • Web Hosting
  • Residential PC Repair/Maintenance

  • File Recovery
  • Laptop Screen Replacement
  • PC Setup
  • PC Tune-ups
  • Printer Installation
  • Virus Protection
  • Virus Removal
  • Wireless Installation